Hourly Connect Success Rate

Read-only operational view of hourly call performance, including overall and language-qualified success rates.

Table refreshes automatically every 30 seconds.

Overall success %

87.36

All calls for 2026-03-25.

Abandoned

66

Calls with no interpreter and no IsEffectiff.

No agents18
None accepted43
Conn. failed5

Total calls

522

From selected start time through end of selected date.

Connected vs abandoned

456 / 66

Connected / abandoned calls total.

Hourly trend — calls & success rate

048971451930%25%50%75%100%7:00 AM8:00 AM9:00 AM10:00 AM11:00 AMConnectedAbandonedSuccess %
Hour (Eastern)Timestamp (UTC)Success %Total callsConnectedAbandoned
7:00 AM2026-03-25 11:00:0061.902113
8
No agents2
None accepted5
Conn. failed1
8:00 AM2026-03-25 12:00:0079.497862
16
No agents6
None accepted7
Conn. failed3
9:00 AM2026-03-25 13:00:0091.28149136
13
No agents3
None accepted10
Conn. failed0
10:00 AM2026-03-25 14:00:0089.64193173
20
No agents5
None accepted15
Conn. failed0
11:00 AM2026-03-25 15:00:0088.898172
9
No agents2
None accepted6
Conn. failed1
TOTAL2026-03-25 15:00:0087.36522456
66
No agents18
None accepted43
Conn. failed5
Date filter compares directly against the database call date for 2026-03-25.